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Id 2356
Author Ferguson J.M.; Wray C.M.; Jacobs J.; Greene L.; Wagner T.H.; Odden M.C.; Freese J.; Van Campen J.; Asch S.M.; Heyworth L.; Zulman D.M.
Title Variation in initial and continued use of primary, mental health, and specialty video care among Veterans
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Ferguson J.M.; Wray C.M.; Jacobs J.; Greene L.; Wagner T.H.; Odden M.C.; Freese J.; Van Campen J.; Asch S.M.; Heyworth L.; Zulman D.M. Variation in initial and continued use of primary, mental health, and specialty video care among Veterans,Health Services Research 58 2

Keywords Delivery of Health Care; Humans; Medicine; Mental Health; Retrospective Studies; United States; United States Department of Veterans Affairs; Veterans; Veterans Health; government; health care delivery; human; medicine; mental health; psychology; retrospective study; United States; veteran; veterans health
Link to article https://www.scopus.com/inward/record.uri?eid=2-s2.0-85142795833&doi=10.1111%2f1475-6773.14098&partnerID=40&md5=7d78881bdfafb358b30c83569f00375e
Abstract Objective: To identify which Veteran populations are routinely accessing video-based care. Data Sources and Study Setting: National, secondary administrative data from electronic health records at the Veterans Health Administration (VHA), 2019–2021. Study Design: This retrospective cohort analysis identified patient characteristics associated with the odds of using any video care; and then, among those with a previous video visit, the annual rate of video care utilization. Video care use was reported overall and stratified into care type (e.g., primary, mental health, and specialty video care) between March 10, 2020 and February 28, 2021. Data Collection: Veterans active in VA health care (>1 outpatient visit between March 11, 2019 and March 10, 2020) were included in this study. Principal Findings: Among 5,389,129 Veterans in this evaluation, approximately 27.4% of Veterans had at least one video visit. We found differences in video care utilization by type of video care: 14.7% of Veterans had at least one primary care video visit, 10.6% a mental health video visit, and 5.9% a specialty care video visit. Veterans with a history of housing instability had a higher overall rate of video care driven by their higher usage of video for mental health care compared with Veterans in stable housing. American Indian/Alaska Native Veterans had reduced odds of video visits, yet similar rates of video care when compared to White Veterans. Low-income Veterans had lower odds of using primary video care yet slightly elevated rates of primary video care among those with at least one video visit when compared to Veterans enrolled at VA without special considerations. Conclusions: Variation in video care utilization patterns by type of care identified Veteran populations that might require greater resources and support to initiate and sustain video care use. Our data support service specific outreach to homeless and American Indian/Alaska Native Veterans. © 2022 Health Research and Educational Trust. This article has been contributed to by U.S. Government employees and their work is in the public domain in the USA.

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DOI 10.1111/1475-6773.14098
Search Database Scopus
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