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Id 2273
Author Bossaller J.; Kohlburn J.; Cho H.; Moulaison-Sandy H.; Adkins D.
Title Health Information Needs of Public Library Leaders during COVID-19
Reference

Bossaller J.; Kohlburn J.; Cho H.; Moulaison-Sandy H.; Adkins D. Health Information Needs of Public Library Leaders during COVID-19,Proceedings of the Association for Information Science and Technology 59 1

Keywords Decision making; Human resource management; Libraries; Managers; Population statistics; Community information need; Decisions makings; Health informations; Local data; Making decision; Organisational; Organizational authority; Pandemic; Public health systems; Public library; COVID-19
Link to article https://www.scopus.com/inward/record.uri?eid=2-s2.0-85140068736&doi=10.1002%2fpra2.643&partnerID=40&md5=97370f4b0af2dd8bfda4eb63fe3e1098
Abstract During the COVID-19 pandemic of 2020–2021, public library leaders across the United States were forced to make decisions quickly that affected the services and resources they were able to provide. However, the health information they had to make decisions on was imperfect and constantly changing. Interviews with 23 public library managers and directors revealed that more authoritative local data was needed for decision-making and to share with their service populations. Overwhelmed public health system and/or suspicious or skeptical political environments hindered access to locally-specific health information. Several respondents were uncomfortable creating information or making decisions without the guidance of health officials. Additionally, the library managers and directors described working as crisis managers, making decisions that impacted the health of their staff and their communities. In capturing and analyzing these “pandemic decision-making stories,” this research informs future library information responses to community needs during times of crisis. Annual Meeting of the Association for Information Science & Technology | Oct. 29 – Nov. 1, 2022 | Pittsburgh, PA. Author(s) retain copyright, but ASIS&T receives an exclusive publication license.

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