| Id | 3064 | |
| Author | Abdel-Gayed A.H.; Hassan T.H.; Abdou A.H.; Abdelmoaty M.A.; Saleh M.I.; Salem A.E. | |
| Title | Travelers’ Subjective Well-Being as an Environmental Practice: Do Airport Buildings’ Eco-Design, Brand Engagement, and Brand Experience Matter? | |
| Reference | Abdel-Gayed A.H.; Hassan T.H.; Abdou A.H.; Abdelmoaty M.A.; Saleh M.I.; Salem A.E. Travelers’ Subjective Well-Being as an Environmental Practice: Do Airport Buildings’ Eco-Design, Brand Engagement, and Brand Experience Matter?,International Journal of Environmental Research and Public Health 20 2 |
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| Keywords | Airports; Emotions; Environment; Saudi Arabia; Surveys and Questionnaires; airport; building; decision making; numerical model; perception; airport; article; decision making; emotional well-being; human; human experiment; manager; Saudi Arabia; structural equation modeling; travel; wellbeing; emotion; environment; questionnaire |
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| Link to article | https://www.scopus.com/inward/record.uri?eid=2-s2.0-85146736406&doi=10.3390%2fijerph20020938&partnerID=40&md5=159211aba36d8d3edef2f623350d7801 |
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| Abstract | The physical environment of airports plays a crucial role in improving travelers’ perceptions and well-being. Adopting a green physical environment may elicit customers’ cognitive and emotional responses and provide a convenient consumption environment. Brand experience and engagement are other important consumer–firm interactions that influence the attributes of the passengers’ well-being. The current study sought to assess the impact of the eco-design of buildings, brand experience and engagement on the well-being of travelers at an international airport in Saudi Arabia. Additionally, the current study investigated the possible effects of eco-design on airport experience and engagement. The results of the structural equation modeling analysis revealed that the eco-design of airport buildings was independently associated with passengers’ well-being and brand engagement, but not with brand experience. Additionally, well-being was significantly predicted by brand engagement and experience. Airport managers are advised to adopt an internal eco-design to help promote passengers’ connection with the brand and improve their well-being, which would eventually be reflected in their behavioral attributes and decision-making. © 2023 by the authors. |
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| Metodology | Technique |
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