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Id 684
Author Cole N., Stenström C.
Title The Value of California’s Public Libraries
Reference
Cole N., Stenström C.; The Value of California’s Public Libraries ;Public Library Quarterly vol: issue: page:

Link to article https://www.scopus.com/inward/record.uri?eid=2-s2.0-85090977549&doi=10.1080%2f01616846.2020.1816054&partnerID=40&md5=ebf17b5f4bb0b206669fc8c0e8d3adf4
Abstract The purpose of this paper is to show how Californian libraries deliver value, by taking a preliminary value framework previously developed from a study of academic literature, and applying it to the public library landscape in California. A “bricolage” approach was used to develop an evidence-based framework of value and subsequently to gather data about Californians’ use of and attitudes about public libraries. The framework was developed through an extended literature review and applied across data gathered through a survey of residents, interviews with library stakeholders, a review of statistics on library usage, and a review of the outcomes of grant-funded programs in California public libraries. The most significant outcome of our project is a unique value proposition for California’s public libraries. These libraries deliver value for individuals, families, groups, communities, and society as a whole. They provide opportunities and support for learning and knowledge development, health and wellbeing, community development, and economic development. Value is delivered through a unique combination of resources, people, and space. California’s public libraries are largely offering services that are valued by the public; however, public awareness of the range and nature of services offered remains lower than desired. Practitioners can use the evidence-based framework and the unique value proposition to better understand the aspects of their library services that offer most value to their communities, and to make more persuasive cases for library support. This paper is the first to use an evidence-based framework of value in assessing the impact of California’s public libraries. © 2020 The Author(s). Published with license by Taylor & Francis Group, LLC.

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Summary:



The purpose of this paper is to show how Californian libraries deliver value, by taking a preliminary value framework previously developed from a study of academic literature, and applying it to the public library landscape in California. The final list of articles in this round of the review was selected for their relevance to California - eg state-wide studies from Vermont to Texas studies that took place in California studies that were of national or international importance and studies that had notable methodologies. The data presented here and elsewhere support the idea that Californian public libraries are successfully meeting the needs not only of vulnerable populations but of all groups forming significant parts of local communities such as students in higher education and small-business owners. Further goals As well as the goal of raising awareness of the public librarys unique value proposition our research suggests several further goals that should be addressed in future work: Library education and training: What are the implications of our findings for library school education continuing professional education recruitment to the profession and support for library staff training. The message is the same: Public libraries are vital community services delivering large amounts of value of many kinds that go far beyond the perceptions of many members of the public and of policymaking bodies.


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